Frequently asked questions
What happens after I place an order with Urban Ecohub?
- You will receive an email/whatsapp confirmation message within few minutes
Then, our representatives will send you actual and detailed pictures of the plant/product from our store next day.
You will get atleast 3 options for the same plant/products.
After you select any one of the them, normal delivery procedure follows.
Why the picture of the plant/product is verified before delivery?
What if I don't like the pictures sent?
- First, we will send you atleast 3 different pieces of the same plant.
You don't like that; we send you more. The process continues till you are satisfied.
You may have to wait to for two/three days more, but quality is guranteed from us.
What if I don't like all the pictures sent?
You have two options . You can cancel the order or wait for a few days more till our stock replenishes.