SHIPPING POLICY

  • Products would be delivered in 3-5 business days.

  • As of now, we are delivering only in Guwahati & Jorhat city and its outskirts.

  • For same day or next day delivery, you are requested to contact us over phone and mail directly.

RETURN & REPLACEMENT POLICY

  • Replacement request of a product is always welcome from our end.

  • Replacement request must be placed within a period of 21 days from the date of receipt.

  • In case like-for-like replacement is not feasible, we may replace it with another product of same value.

  • Replacement request is not valid in case of overwatering, bug attack, extreme heat exposure and other external factors.

  • Replacement is valid for defects within a plant species, not other human-made factors.

  • Whole product ( Plant & pot ) would be replaced by our team if the product is found unsatisfactory to the aesthetic values of our customers.

  • Replacement & Return can be carried out at our store. Our delivery agents will go for pickup at a nominal cost 0f ₹50 per order.

PAYMENT METHOD

As of now we are accepting only two types payment: 

1. Online ( You can use your debit/credit cards/all kids of UPI). For UPI choose Razorpay Payment Gateway

2. Manual Payment (Cash on Delivery)

 However ,in  case of non-availability of cash, you are requested to use GPay/PhonePe/PayTm/Any other UPI.

WHOLESALE INQUIRIES

For bulk delivery or any business purchase, you are requested to directly contact us over phone/whatsapp/mail.